Before we even set foot on the job, you can feel secure that we’re putting a quality, well-trained crew onsite. We are only one of a few companies in the western United States where every single one of our crew foremen are trained and certified as Installation Masters through the AAMA. That training covers installation methods and best practices as well as job site safety, protection of homeowner property, proper material selection, product care, adjustment and cleaning and quality control.

A certified Installation Master will visit your jobsite to measure the windows exactly because every single one will be custom built to 1/8th inch so that they fit into your home perfectly. After that, your windows will be custom made at the factory and ready to be shipped!

Once your windows arrive the Friday before your job starts, we will go check them thoroughly to make sure that they meet our standards before they ever reach your home.

We are very different from other window companies. Most will sell and install retrofit windows, which simply means that they cut out your existing glass and install a new window in the opening, then caulk around it. At 5 Star Windows, we refuse to compromise quality to save a few dollars. Retrofit windows reduce the amount of glass thereby reducing the amount of light that comes through your window. Retrofit windows also have a high incidence of leakage and can suffer from condensation which can cause a homeowners worst nightmare; mold.

We will completely remove your old window and install it just like we would for a new home – for a perfect installation. This is a much more secure and safe window to have in your home. After the old trim is removed, or the stucco chiseled back, we will remove your old window right down to the studs of your home. Yes, it’s a little more expensive to do it this way, but it’s the ONLY right way and safe way to protect your home and your family!

A 5 Star job means a perfect fit on every window in every home. We use a custom jig especially designed for YOUR home so that the drywall can be cut EXACTLY for a perfect fit. Then, it’s time to prepare the opening for the new window. This is a critical step. New vapor barriers are installed around the window and permanently sealed to the existing barrier covering your walls. This is a most important step as it will forever seal out the unwanted moisture and water from causing serious damage to your home and your health in later years. To make double sure that your new 5 Star windows will never ever leak, we use only the expensive 100% silicone to seal your new windows, rather than the cheaper latex caulk used by so many other companies. Now that the opening is ready, your 5 Star window is carefully set in place.

First, if your home is stucco, we’ll fold back the chicken wire and re-secure it to the house. We’ll then tape off all your windows and cover them with plastic for protection as we repair the stucco. We’ll then apply a base coat around the new windows. After the base coat is dried, texture and finish coats are expertly applied so that when it is done it will match perfectly your existing stucco. Or, if your home is wood, we will replace the wood trim and do a final exterior caulk of your new windows. In the same way that the outside is made to look like new, the inside is carefully trimmed out and caulked as well.